betterair is the innovator of the world's only probiotic air, surface and object cleaning system. Pioneering a way to apply probiotics into the environment and using their natural intelligence to bring balance to indoor living and work places. betterair cleans inanimate organic allergens from the indoor environment while helping in the elimination of noxious odors from organic sources.
betterair's patented technology repetitively releases microscopic sized Environmental Probiotics known as Bacillus ferment. Billions of micron-sized probiotics form a protective layer of microflora which coat and shield surfaces and objects, resulting in a healthy microbiome. betterair's Environmental Probiotics also consume inanimate organic matter such as pollen, cockroach matter and dust mite matter, creating an environment that is abundant in good positive beneficial bacteria.
betterair's Enviro-Biotics™ (probiotics blend) have undergone and passed safety test by a certified 3rd party GLP (Good Laboratory Practice) labs. Due to their naturally occurring biological nature, all betterair products are safe for human, pet and animal contact. They are also environmentally friendly, 100% natural and organic and biodegradable.
Probiotics should be stored at room temperature and direct sunlight is to be avoided.
The probiotic mist that is dispersed by the Biotica800® is microscopic so you cannot normally see it. When the manual (snowflake) dispersion button is pushed you should feel and hear the high pressure pump cycling. We have also included a test procedure with your Biotica800® insure that your unit is dispersing the environmental probiotics. Please follow the following steps to administer the test. Biotica800® Test Paper is a blue colored paper strip that senses the presence of humidity and turns light pink/white when exposed. It tests the dispersion of the Biotica800’s Environmental Probiotics which use water from the sea of Galilee as a suspension agent. When the test strip is placed over the dispersion vent of the Biotica800® and the manual (snowflake) button is activated you will see the paper turn pinkish or white. All that needs to happen is a slight color change. It makes no difference if the color change is slight or more pronounced as either indicates the probiotics are being dispersed properly. 1. Follow the set up instructions for your Biotica 800 contained in the owner’s manual. 2. After the Biotica800® has finished its initial cycling remove the probiotic cartridge cover. 3. Place a single blue strip of BetterAir Test Paper over the dispersion vent ( where the Environmental Probiotics are dispersed). 4. Push the manual (snowflake) button to cycle the Biotica800®. You should feel the high pressure pump cycling and hear a faint cycling noise. 5. Carefully observe the betteair test paper and confirm the paper covering the dispersion vent has changed color…….the color change can be slight or more pronounced , but any color change indicates the Biotica800® is working properly. If the betterair Test Paper does not display a color change please remove your Probiotic cartridge and reinsert to insure there is a tight seal. If there is no color change upon retesting the unit please contact customer service and they will go over additional steps or authorize a cartridge or Biotica800® replacement.
A UV light purification system may destroy some of the probiotics that get drawn into the UV light as it kills everything…. good bacteria and bad. Most probiotics will land on indoor surfaces and won’t be affected by the UV light purifier. In order to get the most out of your betterair purifier, DO NOT position it near the UV light purification system.
The light on the power converter is normally lit solidly….if it is blinking then please contact customer service as your unit needs replacing.
Under normal operating circumstances the cartridge will last 3 months or 90 days. The cartridge can empty more quickly with the continued use of the manual dispersion (snowflake) button.
You should change the Enviro-Biotic® cartridge every three months or when it is empty. You can check the cartridge fluid level visually or the Biotica800® will have a higher volume cycling sound when the cartridge is empty vs when the cartridge has Enviro-Biotic® solution in it.
You can order them directly from our web site at www.betterairus.com/order-refills
Your BIOTICA800® is warrantied to be free from defects in manufacturing for a period of one year. To be eligible for a return/refund or an exchange, you must contact us to receive a Return Merchandise Authorization (RMA) form. To obtain an RMA form please call our Customer Care team at 833-692-3883to speak with a representative, or you can email us directly at email@example.com, which will start the process of returning your Biotica800® device directly to
betterair Environments, LLC and to receive a full refund or to exchange your unit. Please ensure that your item is in the same condition as you received it in. Please be sure to send it back in the original packaging with all the accessory parts properly packed. If the seal is broken on the probiotic cartridge, you do not need to return it. If the original packaging is no longer available, please pack it in an appropriately sized box with protective bubble wrap to protect the device from any damage that may occur during the return shipment process. You will be responsible for paying return shipping costs. Return shipping costs are non-refundable.
With proper care the BIOTICA800® will last for many years of use.
The proprietary strains of probiotics that comprise our Enviro-Biotics® are naturally occurring and are sourced from the soil and from plants and then cultured in an ISO 9001 certified laboratory located in Israel to insure they are of the highest purity and safety.
Most individuals begin to experience positive effects of a rebalanced indoor environment in approximately three to five weeks. You can't rush nature.
We recommend placing the BIOTICA800® in your bedroom as that is where most people spend most of their time when home and that is also where dust mite matter tend to be the most common. Do not place it near an open window as the incoming air can be filled with inanimate allergens (pollen for example) negating the "safe zone" you are creating in the bedroom. Conversely, if you are battling odors or a pet dander allergy for example you should place the unit near the area the odor is emanating from or where the pets are located.
This is normal because some of the probiotics create fermentation in the water and due to that bubbles release, it may happen in the first few minutes of usage. Just wipe the bubbles away. They will subside shortly.
Our 1-year Limited warranty begins from the date of the original purchase and covers any defective product. If repair is not practical,
betterair Environments, LLC will replace the defective product with a fully warranted, factory-reconditioned product that is the same or has similar functionality with the exceptions stated below. Does not cover damage caused by misuse or when used other than as intended and described in the product instruction manual. The warranty does not cover loss or damage to removable parts. This warranty gives you specific legal rights, and you may have other legal rights that vary from state to state. Please register your BIOTICA800 at www.BetterAirUS.com
When illuminated it shows that the voltage conversion from AC to DC is operating and the wall receptacle is active. If the light displays a fast blink please contact customer service at firstname.lastname@example.org.
BetterAir's Enviro-Biotics® are a proprietary blend of multiple strains of naturally occurring probiotics (found in the soil and on plants) that are cultured (grown in a natural nutrient substance) under ISO 9001 certified laboratory conditions and then suspended in water. They convert to the spore (hibernation) form when denied air and nutrients. Once diffused into the air they come to rest upon surfaces and penetrate objects where they germinate into living organisms (air and nutrients are available) and begin to consume inanimate organic allergens as well as eliminate organic odors.
Clears the air nicely.
This is our 2nd unit - we bought our first from Amazon. We liked it so much we bought a 2nd. It's impossible to prove but our allergies have been greatly reduced since using it. Within a few days, we noticed that we're not blowing our noses and sneezing quite so often. However - all allergy related benefits are greatly reduced/lost once you go outside or open the window.
Every-so-often it lets out a puff/stream of mist. We put the first by the a/c returns for the best circulation in the area that treated the largest area of our home. Even then we saw benefits. The 2nd we bought directly from BetterAir is for the bedrooms.
Our 14 year old cat appears to be feeling better as well - she's more alert and playful. Our daughter visits weekly with her 13 year old Yorkie who suffers for a few years now from Valley Fever. He is improving as well - gaining all his pre-Valley Fever weight and is more active. Again - we can't prove any of these claims.
I have not seen a reduction in dust. I was hoping that it would magically disappear (joke), so ... I dusted. That was just yesterday and soon it will be "window opening season" and I suspect we'll be back to sneezing and blowing our noses. But - at least I got a break from my allergy medication and still have kleenex!
Love the Better air purifier. It eliminated stale orders and our facility does not smell like a dank warehouse. - Long Beach Brewing Company
Refill bottle came in on time
Biodify Refill Cartridges - 2 Pack
Air Purifying 150 ml Enviro-Boost Travel Spray
I love this for the benefits, but my family keeps unplugging it because it’s loud. Really loud. The worst is when it goes off in the night or when trying to fall asleep. I wish this connected to some kind of app where you can set up a schedule, so that perhaps it only runs during certain hours. Or I wish it was quieter.
They were great
I am disappointed that you didn't answer my email. As I explained, I somehow ordered my refills 2 times on the same day. (How I don't know). Anyway, now I have an extra 3 cartridges. I want to make sure that I don't receive a duplicate shipment again. How can you make sure this doesn't happen? Please advise.
I’ve had this up and running about a week or 10 days. I’m sneezing less, breathing better, using many fewer tissues ! It works amazingly well. It was in my office that adjoins the living room for a while. Now it’s in my bedroom breathing better there too. Wish they had a deal on buying two Biotica 800 machines !
Our beautiful family home has a corner in our basement with a little damp issue that resulted in a Mildew issue. I put a BetterAir filter downstairs a few months back and immediately noticed that the mold smell vanished and after a wash the cold stains have never returned. Thank you so very much for such a truly marvellous product. We have now put units throughout our home and feel so much more healthy and safe.
I was super skeptical thinking that this product would work. The product is amazing. I placed it in my basement for the musty smell. The smell was gone in 24 hours. Then we painted the basement and again the smell of paint was gone almost immediately.
In a world of viruses, bacteria and mold this is the answer!! Super easy to set up and cartridges get replaced every 3 months. No noises no fuss.