Support
Get in touch.
At betterair®, we’re excited to help with any questions you may have. Simply call the number below to speak with a real, live human, click on the “chat" button at the bottom right of the page, or use the search field below.
Chat and Customer Service available 8AM to 10PM EST Monday - Friday. 10AM-4PM EST Saturdays and Sundays.
bae.inquiries@customercareteams.com
Let customers speak for us
from 89 reviewsI was able to transfer the product to the canister that fits my machine without any issues. So far so good.....

I’m not gonna stop now. I have been using better air Biotica800 for two years now. My family has not been sick with Covid and the few times my kids did get sick, they recovered quickly. It’s a bonus. An extra layer of protection.

So far, so good. A bit complicated but I'm learning as I've gone along. With no guidance or help with the first units I purchased, your input and a newer unit has allowed me to understand how they work. The new units and instructions are an improvement over what I first received.

When first diagnosed with CIRS, I bought the machine from BETTERAIR. Faithfully used in my bedroom after having my home fogged to kill all mold spores. Didn't think I needed any longer, but then after a couple of years, had inadvertently moved a friends furniture in my home without thinking this friend had mold. Therefore, I was getting sick from breathing in the spores. Finally, I remembered the machines I had since my Mother had passed away and inherited hers so I ordered a fresh supply Of BA-008 refill cartridges. I could feel the difference after a week of usage.
My only regret is that my Mother's machine keeps stopping and I have to manually continue to turn the machine on and giggle it to work.

My order arrived on time and was received in excellent condition.

When I started getting headaches after spending a couple hours a day in one room of my house, I took everything out of the closet and found what appeared to be mold on the floor and baseboard. My husband took out the baseboard and carpet and sprayed the area with clove oil. I put the biotica in the room and waited a week or so for it to kill the mold. The biotica made the air smell fresh. And when I started spending my mornings in the room afterwards, NO HEADACHES! Thank you for making a product that cleans the air!

Hi should've bought the bigger one for travel but this one will work just fine. I like having the spray bottle - easier to take on trips.

Although these are pretty expensive, we find that they help immensely with our allergies. Having our allergies flare up, we checked the Biotica800 to find that the cartridge was empty. We ordered them and installed them after their quick arrival. Our allergies subsided quickly. We're convinced it helps.

I find getting refill cartridges difficult. Your website does not come up on my computer

Ever since I have started using my Biotica system my breathing has been better and I feel great! Thanks
