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You’ll also find answers to most of your questions below in our FAQ section. 


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What makes BetterAir different from other air purifiers?

BetterAir is the innovator of the world’s first and only probiotic air, surface and object purification systems. Pioneering a way to introduce probiotics to the environment and using their natural intelligence to bring balance to indoor living and work places. Conventional purification and cleaning methods indiscriminately kill all bacteria harmful and beneficial alike, causing an imbalanced, sterile environment in which pathogens mutate into resilient superbugs. Alternatively, BetterAir’s Environmental Probiotics compete over and deplete the resources allergens, pathogens and mold thrive on, and help in the elimination and prevention of bad odors due to microbial contamination.

How do BetterAir’s Environmental Probiotics work?

BetterAir’s patented technology repetitively releases Environmental Probiotics known as Bacillus ferment. Billions of micron sized probiotics form a protective layer of microflora which coat and shield surfaces and objects, resulting in a healthy microbiome. BetterAir’s Environmental Probiotics deplete the resources that allergens, pathogens and mold thrive on creating an environment that is abundant in good bacteria.

What are probiotics and are they safe?

The root of the word probiotic comes from the Greek word pro, meaning “promoting,” and biotic, meaning “life.”

Probiotics are naturally occurring organisms found in your body and are beneficial bacteria that promote a healthy digestive system. They are commonly found in foods such as yogurts, fermented vegetables and drinks such as Kombucha. They are also consumed daily as dietary and digestive supplements and the industry as a whole is over $20 billion.

Probiotics taken regularly can help keep the GI digestive system in balance and functioning optimally. They also restore normal flora and support immune system function, especially when you’re taking antibiotics, which can eliminate all intestinal bacteria indiscriminately.

How often do I need to change the refill cartridge?

The refill cartridge needs to be replaced approximately every 70-90 days depending on use. If using high mode function, the cartridge will last about 70 days, if placed on low mode function, the cartridge will last about 90 days.

Can I sign up for autoship delivery for my refill cartridge?

Absolutely! We don’t want you to run on empty and we want you to save money and time. The BA-008 Refill Cartridge Autoship Subscription is listed on our products page. As soon as you checkout, we will begin processing your order and your cartridge will be on its way. Every 90 days, your credit card will be charged.

BA-008 Refill Cartridge Autoship Subscription

Will I be charged for cancelling my autoship delivery subscription?

No way! You can cancel at anytime as long as it’s 5 business days before your next delivery.

BA-008 Refill Cartridge Autoship Subscription

Is BetterAir safe for humans, pets and animals?

Due to their biological nature, all BetterAir products are safe for human, pet and animal contact. They are also environmentally friendly, 100% organic and biodegradable.

Is BetterAir for everyone and every business?

Yes! The beauty of BetterAir’s technology is that it can accommodate essentially any indoor space and every individual. Years of back testing has proven Environmental Probiotics to be safe and suitable for people of all ages.

What are the optimal storage conditions for the BetterAir?

Probiotics should be stored at room temperature and direct sunlight is to be avoided.

What is the warranty policy?

Our 1-year Limited warranty begins from the date of the original purchase and covers any defective product. If repair is not practical, Better Air, Inc. will replace the defective product with a fully warranted, factory-reconditioned product that is the same or has similar functionality with the exceptions stated below.

Does not cover damage caused by misuse or when used other than as intended and described in the product instruction manual. The warranty does not cover loss or damage to removable parts. This warranty gives you specific legal rights, and you may have other legal rights that vary from state to state.

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